G Seniors Technology offers three unique services for Senior Home Care providers. These cloud based solutions require no additional computer hardware or software and are easily deployed to new clients.
The first plan G Seniors Smart Assistant for the Office, is for office administration and support teams that primarily utilize a PC as well as a mobile devices. This subscription plan offers a unique domain where the G Suite platform resides and is the foundation for all the other G Seniors Smart Technology services.
The second plan is designed for caregivers who primarily communicate via a mobile device. G Seniors Smart Assistant for Caregivers offers a broad package of communications and collaboration tools including; text, email, voice and video calling and much more. These features are all unique to the individual caregiver and are HIPAA compliant, secure and owned and managed by the Home Care provider and administered and supported by GST.
The newest service offering, G Seniors Smart Home is being launched in mid 2019 . This unique service brings the the internet to the client using the Google ecosystem and the homeowners WiFi. Google Home devices are professionally installed and optimized which opens the technology highway to home care clients and their families.
Communication and collaboration improvements - G Seniors Smart Assistant provides an enterprise grade HIPAA compliant communication and collaboration platform not offered by other home care technology companies. Caregivers and office support personnel will have a portfolio of tools which will securely improve communication and collaboration for caregivers, clients and office support. These tools enhance and improve the limited communications and collaboration tools offered by ClearCare and other Senior Care software management systems.
Convenience - Being cloud based translates into convenience. employees can access their information wherever they are from any device. The ability to collaborate is much easier. It eliminates the need to carry around a thumb drive to sync between an office desktop and your laptop in the event that you need to work remotely.
Simplicity - A single login guarantees access to the entire apps suite and users in the domain as well as easily sharing information to defined groups.
Familiarity - Google's gmail is the most popular email platform in the world and most individuals are already familiar with the consumer grade Gmail platform. Minimal training is typically required to get employees successfully using the apps.
Security - G Suite supports customers’ compliance with the U.S. Health Insurance Portability and Accountability Act (HIPAA), which governs the safeguarding, use, and disclosure of protected health information (PHI).
Quality control - G Seniors Smart Assistant offers tools for real time virtual communications. Clients can be virtually visited by Home Care employees, supervisors and family members. Dynamic two way conversation provides significantly more information than static one way portal reports or log sheets.
Backroom efficiency - Training materials as well as policy and procedure documents can all be distributed safely and securely to the caregivers mobile device.
Remote employee visibility - Google Maps offers real time device location sharing information. The office can know the location of caregivers during work hours as well as client arrival and leave times.
Marketplace demand - G Seniors Smart Home provides a turn-key solution to address Home Care client's social isolation and limited access to the internet.
Service differentiation - This unique Google centric technology service is not currently being offered in the senior care marketplace. Positioning smart home technology solutions as part of the overall benefits package offered by the Home Care provider is a winning sales proposition.
New service offering - Offering smart home technology support and ongoing education for seniors is a much needed service for senior care clients. Smart devices and tools ideal for the seniors sector, will continue to develop and evolve. Senior Home Care providers are the ideal source to provide ongoing long-term support in this arena.
Create a long-term need for care and support - Once a senior becomes accustom to all the advantages and companionship they receive from smart home products, it will be extremely difficult for them to give up the technology tools if they no longer need the other support services of a Home Care Provider. By nurturing a technology need, home care providers will become more in demand long term due to the constantly evolving smart home tools and services.
Positioned for the future - Artificial intelligence (AI) and Natural Language Processing (NLP) will revolutionize how we interface with seniors and how seniors interface with technology. Senior Home Care providers that enter this smart home technology space first will possess a huge competitive advantage in the next few years.
“It is simple economics: there is a growing demand for tools and technologies to help caregivers and care recipients. Some companies see the potential, bringing new solutions to market. VCs race to get on board, reinforcing that they’re on to something.” – Nancy LeaMond, Executive Vice President and Chief Advocacy & Engagement Officer, AARP